Is my computer compatible with the 7.1 virtual surround sound software
This software requires a Microsoft windows PC running Windows 7 or later.

Will this headset work without downloading the 7.1 virtual surround sound software?
Yes, you can still use this headset without having to download the 7.1 virtual surround sound software. They will continue to work in stereo when connected with your computer.

How do I turn on the RGB lights on my headset
The RGB lights work when the headset is connected using the USB connector is plugged into your PC or laptop. The lights will not turn on if you use the 3.5mm stereo cable. 

How long is the warranty period?
All MIXX Audio products have a 2 year warranty that is valid from the day of purchase.