FAQ – WIRELESS EARPHONES

Which devices are MIXX wireless earphones compatible with?
MIXX wireless earphones are compatible with all Bluetooth supported phones, tablets and notebooks.

How do I pair my earphones with my device?
For secure simple pairing your audio device must be within 1 metre of the earphones. Turn on the earphones by pressing and holding the multifunction button until 'power on, pairing' is heard and the '+/skip track button' on the remote should be flashing red and blue (pairing mode). Go into your device settings, select and turn on Bluetooth on your device. Scan for new Bluetooth devices and select your earphones model. You will not be prompted for a pass code for pairing. (Note: Bluetooth audio connectivity can vary between devices so it can be beneficial to firstly consult with your audio source user manual for pairing instructions if unsure. The announcement ‘connected’ or 'pairing successful - connected' should be heard. Either one of these announcements confirms your earphones are connected to your device.

Will my wireless earphones remember that I have connected to them before or will I have to pair again?
Your earphones will remain paired to your device and become enabled whenever Bluetooth is turned on.

How far will my earphones stay connected wirelessly?
Your earphones have a wireless range of up to 10 metres making them great for workouts and keeping your phone out of sight and secure.

Can I take calls with my wireless earphones?
Yes, all MIXX Bluetooth headphones and earphones have hands free functionality with a built in microphone.

How do I charge my wireless earphones?
You can charge your wireless earphones via the micro USB charging socket on the earphones remote.

What size options are available for the ear cushions?
One size rarely fits all, so 3 different size ear cushions are included in the packaging box: small (S), medium (M) and large (L).

How long is the warranty period?
All MIXX Audio products have a 2 year warranty that is valid from the day you purchase.





ADDITIONAL INFORMATION