While the StreamBuds AX are charging, a red light will appear on each earbud. Once the red light has switched off, the earbud is fully charged. Each earbud has its own battery and may take a slightly different amount of time to charge.
Place both earbuds in the charge case and close the lid. Check the earbuds are deleted from the pairing list on the phone and turn your Bluetooth off. Open the case, and listen for both earbuds to say 'power on'. Wait 3 second then double tap one of the sensors, you will hear a 'beep' to confirm the command has registered. Wait for only one earbud to be flashing red and blue, this can take up to 10 seconds. You can now turn on your Bluetooth on your phone and search for StreamBuds AX in the list of Bluetooth devices.
Check that both earbuds are fully charged. Check that you only have 1 entry for StreamBuds AX in your Bluetooth menu. Make sure they are not paired to another device in your house. Check that both earbuds are powered on and linked together, when taken out of the case you should hear a ‘beep’ to confirm they are paired together.
It is possible to use each earbud individually in mono. As long as you have paired to them in stereo simply remove the bud you wish to use on its own. Even if you just want to use one bud on its own, we recommend pairing to them in stereo first, to allow for easier use in the future.