FAQ – UltraFit & NekFit ranges

▼Which devices are my UltraFit or NekFit wireless headphones compatible with?: MIXX wireless headphones are compatible with all Bluetooth supported phones, tablets and notebooks.

◄How do I pair with my device?: For secure simple pairing your audio device must be within 1 metre of the headphones. Turn on the headphones by pressing and holding the multifunction button until 'power on, pairing' is heard and the LED indicator light should be flashing red and blue (pairing mode). Go into your device settings, select and turn on Bluetooth on your device. Scan for new Bluetooth devices and select your headphones model. You will not be prompted for a pass code for pairing. (Note: Bluetooth audio connectivity can vary between devices so it can be beneficial to firstly consult with your audio source user manual for pairing instructions if unsure). Your headphones should now be connected to your device and the announcement 'pairing successful - connected' or 'connected' should be heard.

◄How far will my Ultrafit / NekFit headphones stay connected wirelessly?: Your headphones have a wireless range of up to 10 metres making them great for workouts and keeping your phone out of sight and secure.

◄Can I take calls with my wireless headphones?: Yes, all MIXX Bluetooth headphones and earphones have hands free functionality with a built in microphone.

◄How long does the battery last?: The battery lasts up to 10 hours on the MIXX UltraFit headphones and up to 5 hours on the NekFit 1 and the NekFit Classic.

◄How do I charge my UltraFit headphones?: You can charge your wireless headphones via the micro USB charging socket on the headphones remote.

◄What size options are available for the ear cushions?: One size rarely fits all, so 3 different size ear cushions are included in the packaging box: small (S), medium (M) and large (L).

◄How long is the warranty period?: All MIXX Audio products have a 2 year warranty that is valid from the day you purchase.

ADDITIONAL INFORMATION

RETURNS AND EXCHANGES